Industry Should Prioritize “Process Of Trust” With Consumers – Cosmetics Europe
This article was originally published in The Rose Sheet
Executive Summary
Industry must keep consumers at the forefront of its decisions as it grapples with regulatory issues regarding fragrance allergen labeling, preservatives and nanotechnology, Cosmetics Europe Director-General Bertil Heerink suggested in an interview with “The Rose Sheet.” Remaining mindful of consumer needs and perceptions will help drive public trust in the cosmetics industry, which is one of the biggest challenges the sector faces, he said.